Warranty Information

Powerfields energizers are covered by a 2-year warranty against defects in materials and workmanship under normal use conditions. This warranty covers electrical components, housing, and internal connections.

Polytape, polywire, insulators, and other fence components carry a 1-year warranty against manufacturing defects. This does not cover normal wear, UV degradation over time, or damage from animals or weather events.

Our warranty covers defects in materials and workmanship that occur during normal use. This includes electrical failures, broken conductors in new products, and manufacturing defects in insulators and connectors.

The warranty does not cover: damage from lightning strikes, power surges, or improper installation; normal wear and tear; damage from animals, fire, or extreme weather; modifications or repairs by unauthorized parties.

To submit a warranty claim: 1) Register your product online, 2) Contact our support team with proof of purchase, 3) Describe the defect or issue, 4) Follow return instructions if required. We aim to process all claims within 5-7 business days.