Warranty Information
Learn about our comprehensive warranty coverage for Powerfields products.
Warranty Claims & Support
Address
344 Kendall Rd
Blairsville, PA, 15717
USA
Phone
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM EST
Our Warranty Coverage
Energizer Warranty
Powerfields energizers are covered by a 2-year warranty against defects in materials and workmanship under normal use conditions. This warranty covers electrical components, housing, and internal connections.
Fence Components
Polytape, polywire, insulators, and other fence components carry a 1-year warranty against manufacturing defects. This does not cover normal wear, UV degradation over time, or damage from animals or weather events.
What's Covered
Our warranty covers defects in materials and workmanship that occur during normal use. This includes electrical failures, broken conductors in new products, and manufacturing defects in insulators and connectors.
What's Not Covered
The warranty does not cover: damage from lightning strikes, power surges, or improper installation; normal wear and tear; damage from animals, fire, or extreme weather; modifications or repairs by unauthorized parties.
How to Make a Claim
To submit a warranty claim: 1) Register your product online, 2) Contact our support team with proof of purchase, 3) Describe the defect or issue, 4) Follow return instructions if required. We aim to process all claims within 5-7 business days.
Approved Energizer Repair Centers
For energizer repairs, you may ship your unit to one of our approved repair centers:
Live Wire Farm (Vermont)
Contact: John Robohm
Phone: 802-368-2353
Email: John@livewirefarm.com
UPS/FedEx/DHL: 467 Butler Brook Road, Jacksonville, VT 05342
USPS Mail: P.O. Box 526, Jacksonville, VT 05342
Viola Machine and Repair (West Virginia)
Contact: Joe
Phone: 304-735-5481
Email: Joe@qmfarm.com
Address: 373 Quaking Maples Drive, Eglon, WV 26716 (Quaking Maples Farm)
Live Wire Farm - Vermont Repair Center
Viola Machine and Repair - West Virginia Repair Center
Register Your Product
Protect your investment by registering your Powerfields product warranty today.